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Customer Testimonials

Here is what our customers say about working with API:

Good afternoon Ken,

 

This e-mail is long overdue and all I have as to why are excuses so I will spare you those. I needed to do this a month ago but better late than never. I want to send you a thank you and also express how grateful I am at the job that Moose and the rest of your crew did in May when they came down to install the missing handles on the laptop cases. Your guys did an excellent job, they worked hard to get the job finished in a timely manner and were very professional about it. It certainly showed me the reason why I am doing business with API on my contract. Your guys deserve a very hearty “Job Well Done!” and I hope that you do that on our behalf. Again my apologies for not getting to this sooner. Thank you for your support of my program.

 

Regards,

Dr. Sean Kenney, CISSP

Program Manager – COC

Advanced Packaging has always been there for us in our growing the business. The quality of their work has been consistently high and to my knowledge we have NEVER sent something back for re-work. Moose has always been responsive and available – even on weekends. He often knows some of my customers or my customers customers and vice versa as a result we routinely trade business intelligence. I would recommend Advanced Packing to anyone who needs cases or foam inserts.

 

Rodney Hudson

President QuickSilver Analytics, Inc.

I have worked with API over the past few years in order to procure cases for our travelling demo systems. The folks, especially Gary Awalt at API have been very eager to work with me and create a design to meet our very specific needs. The design takes a few weeks but once we have all agreed upon on the design, the team begins to turn out the cases. While this is a very tedious process the turnaround time is very acceptable and well let me just say the end product is stable and durable. Our systems are shipped on a daily basis and have taken a beating over the past year and while they scarped and worn, the case and foam remains very much intact protecting our systems from damage. I have worked with Gary and his team on 2 designs, a retro fit for an existing case and his professionalism, prompt response and quality product is why I remain a happy repeat customer.

 

GE Healthcare

Hi Gary,

 

Yes, we are happy with the finished product. The sizing is perfect and quality is very good. The overall experience of working with API and yourself was pleasant and we will definitely be utilizing your services again in the future.

 

 Spine

Hey Charlie and Mike,

 

I just wanted to let you know that our instrument fit into the API case very nicely. Both will be on their way to Johnson Space Center in Houston tomorrow. Thanks for the fine effort and the timely delivery!

 

Best Regards,

Randy Hammond

Instrument Development Group

Johns Hopkins University

Our product demonstration equipment consists of laptop computers, high-resolution monitors, and touchscreen monitors, and it is constantly being shipped to and from customer sites and trade shows. Prior to the implementation of the Advanced Packing crates, all of our equipment, and especially the touchscreen monitors, was routinely damaged or destroyed during shipping.

 

We contacted Gary Awalt with Advanced Packaging, Inc. and asked him to design a solution to meet our shipping needs. The solution had to provide maximum protection for our equipment while minimizing crate size, weight and cost. Gary and the Engineering team at Advanced Packaging, Inc. went above and beyond expectations in designing a custom-fit solution for us. We began using the crates in July, 2013, and I’m happy to report that we have not lost a single piece of equipment to shipping damage in that time. We have seen a few incidences of normal shipping mishaps, such as broken wheels and damaged handles, but Advanced Packaging, Inc. replaced them for us quickly, efficiently, and free of charge. I highly recommend API and their custom-fit shipping solutions.

 

Merge Healthcare

Moose made us cases for our portable scales. They’re awesome!

Richard Zambroskik, Manager

Element Fleet Managment

Gary and the API team were a pleasure to work with. I went to them with an idea of what I needed to help our company provide a better service to our customers and the team delivered. It is one thing to provide a product that works, but another to take an idea and turning it into reality. Through great collaboration and customization API provided us with a product that will help us better display and showcase our product in a way that is professional and efficient. The one thing I was really impressed with in addition to their responsiveness exception product, was their level of customer service. When faced with an issue and a minor mistake was made Gary and his team were quick to respond and make a correction. When a company can provide exception service on top of a great product it reassures that you made a good investment. I look forward to working again with Gary and the API team.

 

Stryker

Custom case solutions for military, government, medical, security, commercial, & industrial equipment Introduction Advanced Packaging, Inc. specializes in providing quality stock and custom container solutions for military, government, medical, security, and commercial/industrial equipment manufacturers. For over 40 years, our in-house engineering and production staff has tailored shipping containers to meet clients' specific requirements quickly and efficiently. From "first article" to major programs to our custom-engineered case interiors, API has the experience to provide exceptional service and superior quality for all your packaging solution requirements. Pelican-Hardigg Cases: Single-Lid, Rack Mount, Injection Molded, Inter-Stacking Pattern (ISP) Pelican Storm Cases: Carrying, Military, Shipping, Injection Molded SKB Cases: Rack Mount, Military Applications, Carrying, Shipping, Waterproof, MIL-STD Cases & Racks At API, quality is our business. We are committed and focused on world-class quality and warranty performance in all aspects of our operations, from engineering to manufacturing. Request a Quote from API today!
4818 Seton Drive
Baltimore
Baltimore
21215
USA